You can visit Google PlayStore and download our App: Untucapital
Good news for repeat clients, you can now dial *261# to access our USSD platform.
To be the leader in the provision of Microfinance services to economically active low earners .
To create value for all stakeholders in a sustainable manner by meeting our clients' needs .
INTEGRITY: Being true to others and living up to the values we uphold .
Untu Capital Microfinance is a Zimbabwean digital financial services provider, which offers loans and savings products to the mass market. It provides personalized finance solutions tailored to its customers’ needs, helping individuals manage their finances and improve their quality of life. They use innovative technology in order to provide better customer service, faster disbursement times, lower costs for customers, and more flexible repayments. As an ethical microfinance organization, they believe in making sure that all people have access to fair financial services that support economic development and alleviate poverty.
Read MoreSince 2009 we have served tens of thousands of individuals, micro and small to medium enterprises, providing much-needed funding in a tailored and efficient fashion.
We provide access to credit and other financial services to help people start and grow businesses, increase their income, and improve their standard of living.
We promote access to finance for people excluded from mainstream banking, thereby allowing them access to basic financial services such as loans, savings, banking services, and insurance.
We provide entrepreneurs with financial and technical resources to start and grow their businesses, thereby creating employment opportunities and reducing unemployment.
We give women access to capital and appropriate financial services to enhance their productive role and decision-making capabilities in society.
We promote social impact through community-based models to provide benefits such as more resilient livelihoods, better health, education, and sanitation.
We enable poor households to generate income, create assets, and secure their economic well-being through provision of start-up capital and business development services.
We educate clients on financial management and create an environment that facilitates financial literacy training programs to assist develop the financial capacity clients will require to assist change their living conditions.
Common criteria we consider include the borrower's income level, credit history, employment status, ability to repay the loan, and business plan, if applicable
We have online applications that includes Website, Mobile Application, and WhatsApp Platform or you can visit a local branch to apply in person. You will need to provide information about your income and employment status, as well as any other relevant personal or business details.
Some loans can be approved and disbursed within a few days, while others may take several weeks.
Generally, applicants will need to provide proof of identity, proof of income or ability to repay the loan, and collateral.
If you are unable to make your loan payments on time, you should notify the institution immediately depending on the specific circumstances, we may be able to work with you to arrange a payment plan or extend the payment deadline. However, failing to make payments can result in late fees and damage to your credit score.
Yes, it is possible to get a top-up loan or increase your borrowing amount later on, but it will depend on your creditworthiness. You may need to make timely repayments for a certain period before you can be eligible for a top-up loan or increase in the borrowing amount. It's recommended that you check with our team for top-up loans or increased borrowing amounts.
Untu provides suitable working capital support to small and medium enterprises (SMEs) whose businesses they understand .
Read MoreIn order to assist small businesses to finance capital investment requirements, Untu offers financing for the purchase of business equipment, motor vehicles as well as land and buildings.
Read MoreOur staff members are also eager to pass on advice to clients and share their experiences with a view of better equipping our customers to make the best business decisions.
Read MoreUntu is an equal opportunities employer. The work environment at Untu is characterised by a high level of responsibility placed on each individual. We invest a lot of resources into the development of the individual. Everyone in the organisation is a leader and there is a strong emphasis on problem solving, innovation and ownership of the organisation. People work in teams and performance is recognised and rewarded. We care about the work that we do and fervently believe in our role in giving entrepreneurs access to capital and playing our part in growing the economy.
The standards of excellence are high and we continue to strive to improve ourselves and our clients. Untu currently offers graduate training programs for high energy and high potential individuals. We are also interested in speaking to people with an energy and passion in microfinance. If you are interested in joining Untu either on a full-time basis or an internship please contact us on: careers@untu-capital.com
Our Service Charter sets out our commitment to deliver a high standard of service to our customers .
We will :
🔴 Make you feel at home .
🔴 Communicate clearly and openly .
🔴 Act promptly to cater for your needs .
🔴 Mantain our 'Ubuntu' value system at all times .
You Can Help Us Help You By
🔴 Communicating your needsand thoughts clearly .
🔴 Being patient & respectful 'Ubuntu' .
🔴 We are proud of our customer services levels but we do realise that we don't always get it right .
🔴 If we do not meet your expectations at any point. TELL US. We will put matters right .
Customer Service Line: 📞 0732001002
If you have any questions about our products or services, please fill out the form with your inquiry.
